We know how much your holiday means to you, so we want to make sure your time away is as stress-free as possible, leaving you to focus on the all-important task of enjoying yourself. To give you complete peace of mind we have a dedicated team of Guest Experience Executives available to you 24 hours a day, 7 days a week for the duration of your holiday.
Our team are on-hand to help with any questions, queries or issues while your away and also act as a concierge service whether that’s booking you some excursions, making a restaurant reservation or simply giving you the low down on each of our fantastic destinations to help you make the most of your holiday.
Our 24/7 Guest Experience team are based in our home Dubai and can be contacted by phone or email. They are available from 24 hours before you travel to the minute you return home and cover all of our destinations.
• 24/7 help from our team of Guest Experience Executives, over the phone or by email or WhatsApp (for selected resorts)
• Meet & Greet service in all of our destinations at the airport.
• Excursions available to book on holiday via our representatives or through our Guest Experience Centre.
• Destination guides on arrival.
Whilst our in-resort team are here to assist you in any way they can when you are enjoying your holiday, we have a range of extras and add-ons for you to consider before you get away. With a variety of airport transfer options to suit every budget, dedicated lounges to make sure you begin your holiday as early as possible or booking your airport parking directly through us, we are here to help your trip go as smoothly as possible. Find out more about our range of services here and get set to enjoy the holiday of a lifetime.
Some information you will find useful for your upcoming Holidays
Thank you for your recent booking with Crown Line Travel. Now you have booked you will be looking forward to your holiday but will undoubtedly have some questions. As such we have tried to answer some of our most commonly asked questions for you below.
However, if you still can’t find the answer you need, don’t hesitate to give us a call onor drop us an email at firstname.lastname@example.org and we’ll get back to you as soon as we can.
Some information you will find useful for your upcoming Holidays Thank you for your recent booking with Crown Line Travel. Now you have booked you will be looking forward to your holiday but will undoubtedly have some questions.
As such we have tried to answer some of our most commonly asked questions for you below.